Our Raleigh — Stories that bring Raleigh together.Share a story ↗︎

A little help with your inbox

Keep Our Raleigh
in your inbox.

Make room for local stories, things to do, and the people making Raleigh home.

THE ADDRESS TO SAVEOur Raleigh
newsletter@ourraleigh.com
Save contact

Add this address to your contacts or safe senders.

Steps checked against official Google, Microsoft and Apple help guides on September 27, 2026. Each section links to its provider’s instructions.

Choose the email app you use

Gmail

Set up this filter on a computer

1Tell Gmail who to look for

Open Gmail’s Show search options beside the search bar. Enter newsletter@ourraleigh.com in From, then select Create filter.

Gmail search options with newsletter@ourraleigh.com in From and Create filter highlighted.
Illustrated example, not an official screenshot · Enlarge.

2Keep our messages out of spam

Select Never send it to Spam, then Create filter. The filter applies to future messages from this address.

Gmail filter with Never send it to Spam checked and Create filter highlighted.
Illustrated example, not an official screenshot · Enlarge.
On your phone? Open a message from us in Spam and choose Report not spam. If it is in Promotions, use More → Move to → Primary. Promotions is an inbox category, not spam.
Official Google instructions ↗ Google’s mobile category guide ↗

Outlook & Hotmail

Outlook.com or new Outlook

Put Our Raleigh on your safe senders list.

  1. Open Settings → Mail → Junk email.
  2. Under Safe senders and domains, select Add safe sender.
  3. Enter newsletter@ourraleigh.com and select OK. Select Save to finish.
Official Microsoft instructions ↗
Outlook Safe senders and domains with the Our Raleigh address added.
Illustrated example, not an official screenshot · Enlarge.
Already in Junk? Open the message and choose Not junk. For a work or school account, your organization may control these settings.

Apple Mail

iPhone / iPad · iCloud Mail

Move a misplaced message back to your inbox.

  1. Open Mail → Mailboxes → Junk, then open the Our Raleigh email.
  2. Tap the Move to Folder button and select Inbox.
  3. Save newsletter@ourraleigh.com to Contacts so the sender is easy to recognize.
Official Apple instructions ↗
Apple Mail Move Message view with Inbox highlighted.
Illustrated example, not an official screenshot · Enlarge.
Using Gmail or Outlook inside Apple Mail? Follow that provider’s steps above as well. Apple Mail is the app; the email provider also filters your messages.

Still missing an email?

Search all folders for newsletter@ourraleigh.com. Check Spam, Junk, Promotions and any blocked-sender list. If you just subscribed, look for the confirmation message and confirm your signup.

Using another email app?

Add our address to Contacts and look for Not spam, Not junk or Safe senders. These steps can help, but no setting guarantees delivery to every inbox.

You’re always in control. Unsubscribe using the link in any newsletter.Need a hand? Contact us